At GrandVistaServe, we are committed to protecting the privacy and personal data of our patients. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our booking platform.

1. Information We Collect

We only collect essential information required to process your appointment bookings and provide medical services:

• Personal Details: First Name, Last Name, Email Address, Phone Number, and Physical Address.

• Transaction Data: Chosen payment method (JazzCash/EasyPaisa/COD) and total billing amount. We do not store your wallet pins or passwords.

2. How We Use Your Information

Your data is strictly used for clinical and administrative operations, including:

• Scheduling, confirming, and managing your dental appointments.

• Sending booking updates, order confirmations, and invoices via email or SMS.

• Improving our clinic’s website experience and customer support.

3. Data Protection and Security

We implement industry-standard administrative, technical, and physical security measures (including SSL encryption across our domains) to secure your personal data from unauthorized access, modification, or exposure.

4. Third-Party Sharing

We never sell, rent, or trade your personal information to third-party marketing agencies. Data is only shared with trusted payment gateways (like JazzCash/EasyPaisa) strictly to process your billing.